Orders are shipped Tuesdays and Fridays

Shipping & Returns


Shipping

Orders are posted Tuesdays and Fridays from North Ronaldsay, Orkney. Transport services are unreliable, part of the island's charm, so please allow extra time for delivery.

All orders are sent via the island's Post Office, by Royal Mail. Orders are sent by 1st Class in the UK. Express delivery in the UK is sent by Special Delivery. There's a choice between International Standard and International Economy for everywhere else, depending on how quick you'd like your items. Please see delivery times for economy here and standard here.

Customs & VAT

Some international customers may need to pay additional taxes, customs duty and/or fees imposed by the destination country’s government in order to receive their order. These extra costs are not something Moorit has any control over, and we’re not able to predict whether or not you will be liable to pay them. 
From 1 July 2021, EU customers will be liable for any VAT, customs charges, fees, etc. on their orders at time of entry to the EU country. There is no longer a VAT free allowance on low value orders.

Packaging

All materials used in packaging will be plastic free, recyclable and compostable. Where possible they will be sourced locally and made from recycled material.

Returns

Please email seaweedshepherdess@gmail.com within 14 days of receiving your order if you would like to return any items. Items must be in their original condition, and customers are responsible for the cost of return shipping. We will refund you for any items returned and standard delivery cost.